In this thought-provoking episode, we dive deep into the challenges facing public sector organizations in an era of unprecedented disruption. Vijay Luthra, a strategic advisor with over two decades of experience transforming government services across the UK, NHS, Ministry of Defence, and Saudi Arabia's health economy, shares his insights on why most government transformations fail and how leaders can build truly resilient public services.

From the pressures of aging populations to the promise and perils of AI, Vijay explores how public sector leaders must "spin two plates" - managing immediate fiscal pressures while building long-term organizational resilience. He challenges the tech-first approach that dominates transformation efforts and advocates for a human-centered methodology that puts people before processes and technology.

🎯 The Fifth Industrial Revolution

🔄 The "Two Plates" Challenge

🚫 Why Technology-First Approaches Fail

🎯 Human-Centered Transformation

🔮 Future of Work and Society

"This technological revolution, AI robotics, probably won't create as many jobs as previous technological revolutions have. And I think that's a very, very significant issue."

"There is very little point in undertaking an ambitious technology transformation if your organization isn't ready for it."

"My concern always comes back to the future of humanity... it's more than ever about creating that human-centered world."

"The smartest person in the room is the one who knows how to tap into the intelligence of everyone in the room."

Vijay Luthra is a strategic advisor and consultant to senior leaders in public services. A Chartered Fellow of the APM and Chartered Management Consultant, he previously worked at PwC, PA Consulting, and Capita. As a former Civil Servant, Vijay has advised leaders across the NHS, UK Ministry of Defence, Department for Education, and local government.

His transformational work includes helping establish Greater Manchester's devolved health system, leading transformation in the UK DfE and MoD, and contributing to Saudi Arabia's health economy transformation as part of Vision 2030. A renal transplant recipient and advocate for neurodiverse talent, he serves on multiple charity boards and holds an MSc in Public Policy and Management from King's College London.

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