Elevate Hire Podcast

The Framework for Growing and Managing Complex Teams With Sanjiv Razdan, Former COO of Sweetgreen


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Sanjiv Razdan is the Founder of GLEAM Network and former Chief Operations Officer for Sweetgreen where he led the Field Operations, Food Safety & QA, and Ops Services + Innovation teams. He played a key role in shaping the strategy and direction of the brand as an integral member of its leadership team. 

Additionally, he was also the Chief of Operations for Dine Brands where he was instrumental in the turnaround of the brand. Prior to that, he had a multi-disciplinary global career with Yum Brands, spanning assignments in Dallas, London, and New Delhi. 

With close to 30 years of extensive experience in the food service industry in both company-owned and franchised environments, Sanjiv founded GLEAM Network to fulfil his personal purpose in life: to help people in their leadership journey. Simply put, GLEAM is a network of executives from the food service space who are committed to leadership development and mentorship. Sanjiv earned his post-graduate diploma in Hotel Administration from ITC Hotels School of Hotel Administration in India. He is also a graduate of the University of Mumbai where he earned a Bachelor of Science degree in Physics from St. Xavier’s College.

In this episode…

Recruiting and building a team for any organization can be a challenge, and it only gets more complex when building a crew for a large organization; particularly if the organization is as big as some food service brands like Applebee's and Yum Brands. This requires hiring managers and recruiters to take their time and plan well before execution. 

Having been in similar situations before, Sanjiv Razdan learnt a lot. He has worked with brands from different countries and cultures and has built well-coordinated teams for brands in India, England, and USA.

In this episode, Sanjiv Razdan shares with Greg Toroosian his framework for growing and managing complex teams. He talks about his experience working for big brands, how he built multi-cultural teams, his strategies for inheriting existing teams and assessing the members, and what inspired him to start the GLEAM Network. Stay tuned.

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Elevate Hire PodcastBy Greg Toroosian

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