In this weeks episode I'm joined by the incredibly talented Dr. Hayley Lewis, an award-winning psychologist with a quarter of a century of experience specialising in organisational psychology. Get ready to soak up all her wisdom as we delve deep into the often intricate world of feedback. She takes us on a journey, sharing her transition from dreaming of a career in law enforcement to becoming an esteemed psychologist.

Dr. Lewis holds nothing back as she tackles tough conversations and the transformative power of feedback. Listen closely as she recounts her experiences with a tribunal involving a former employee and the impact this had on her line management style. She gives us a crash course in 'Radical Candour' and the potency of silence in a conversation - a tool often overlooked. 

Hayley highlights the necessity of establishing ground rules for virtual conversations and the role of empathy in these interactions. Whether you're looking for a new perspective on feedback or seeking to better navigate the virtual landscape, this episode is saturated with insights and advice from one of the finest minds in psychology. Join us for an episode that is as enlightening as it is engaging.

• The Halo Psychology website can be found here https://halopsychology.com/
• The support/challenge framework - you can download a free user guide via this link https://halopsychology.us15.list-manage.com/subscribe?u=ae693812321bc2023bf11522b&id=3066aca6bd
• How to give difficult feedback - you can download a free step-by-step guide which outlines best practice of things to do before, during and after feedback https://halopsychology.us15.list-manage.com/subscribe?u=ae693812321bc2023bf11522b&id=2c1bd12e7d

Proud to be supported by friends of the show and previous guests, The Local Merchants.

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