Olgay Taş, VP, Product Development at Etiya discusses:

• Why telcos are shifting towards enablement solutions rather than just relying on standalone product offerings
• The impact of AI-driven product suites on agent efficiency and customer experience
• The biggest cost drivers in sales and support operations, and how AI-driven product suites can optimize or reduce them while still maintaining high-quality service
• How businesses can leverage customer data to personalize interactions and drive loyalty through AI-driven sales and customer service solutions
• Emerging trends in AI and automation that will redefine solution suites in the coming years
• Next steps for companies that want to start integrating AI-driven sales or customer service product suites

To learn more, visit www.etiya.com