Today’s episode features a conversation on proposed changes to the public safety surcharge, NextGen911, and how the pandemic has impacted emergency services throughout New York State.  

NYSAC's Multimedia Specialist Kate Pierce is joined by Wes Jones, Vice President of the NYS Emergency Management Association, Emergency manager in the City of Norwich, and  911 Director in Chenango County.

NYSAC thanks the sponsor for this episode, Zencity.