Automation... what is it? Is it a robot? Is it software? What exactly does it look like? 

If businesses are to stay competitive in the new year, speed their time to market, and reduce costs, automation is a critical part of any strategy. In this episode, we're joined by Logic20/20 manager, and automation expert, Amit Unadkat. He discusses various AI technologies, the current disruption to the market, and the top automation trends for 2021.