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The Future of Call Centers
What is the future of call and contact centers? Is AI the answer? In this video, we'll be exploring the topic of Robots replacing contact center agents. We'll be discussing the pros and cons of this phenomenon, and examining the various ways in which robots could replace agents in contact centers.
This is an important topic, and one that deserves your attention. By the end of this video, you'll have a better understanding of the pros and cons of Robots replacing contact center agents, and be able to make an informed decision about the future of contact center automation.
AWS Article: 1:18
Air.ai - 11:20
Meme of The Week: 20:21
Contact Us:
888-800-1022
🚀 Cloud Sherpa – Your Guide Through the Business Cloud
Welcome to Cloud Sherpa, the official YouTube hub of VocalPoint Consulting—a faith-driven, vendor-neutral technology advisory firm based in Orlando, Florida. Our channel is crafted to help executives, IT leaders, and decision-makers conquer the mountain of cloud complexity using straightforward guidance, integrity-first insights, and a Biblical worldview.
Contact Us:
(888) 800-1022
Hosted on Acast. See acast.com/privacy for more information.
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By Derek RoushWhat is the future of call and contact centers? Is AI the answer? In this video, we'll be exploring the topic of Robots replacing contact center agents. We'll be discussing the pros and cons of this phenomenon, and examining the various ways in which robots could replace agents in contact centers.
This is an important topic, and one that deserves your attention. By the end of this video, you'll have a better understanding of the pros and cons of Robots replacing contact center agents, and be able to make an informed decision about the future of contact center automation.
AWS Article: 1:18
Air.ai - 11:20
Meme of The Week: 20:21
Contact Us:
888-800-1022
🚀 Cloud Sherpa – Your Guide Through the Business Cloud
Welcome to Cloud Sherpa, the official YouTube hub of VocalPoint Consulting—a faith-driven, vendor-neutral technology advisory firm based in Orlando, Florida. Our channel is crafted to help executives, IT leaders, and decision-makers conquer the mountain of cloud complexity using straightforward guidance, integrity-first insights, and a Biblical worldview.
Contact Us:
(888) 800-1022
Hosted on Acast. See acast.com/privacy for more information.