Jon Arnold is the Principal of J Arnold & Associates, an independent analyst providing thought leadership and go-to-market counsel with a focus on the business-level impact of communications technologies on digital transformation.

A legendary voice in the communications community, Jon joins Head of Content Matt Harris on the EM360 Podcast today to give his predictions for the next 12 months and beyond.

They discuss:

• The dominance of Teams
• Generative AIs place in the communications ecosystem
• Is it time to look past UCaaS?