Bottomline’s Zhenya Winter, head of global marketing, financial messaging and Edward Ireland, joint head of commercial product management, financial messaging, join Open Banking Expo’s Ellie Duncan to discuss the findings of their latest survey. The latest edition of ‘The Future of Competitive Advantage in Banking and Payments’ addresses how financial institutions measure up in meeting customer expectations and in their digital payments modernisation strategy. What are banks’ priorities in the coming 12 months and do these align with corporate customer demands?