The financial services landscape looks fundamentally different to what it did ten years ago. Digital transformation, evolving customer expectations and new entrants into the sector have long been disruptive forces, but COVID-19 has accelerated that speed of change. Join Bernard Salt as he discusses the rapid shifts in the sector with Anna Bligh, CEO, Australian Banking Association, Daniel Knoll, National Lead Partner of Financial Services at KPMG, and Toby Norton-Smith, Managing Director, x-15 ventures. Visit us at KPMG.com/au/WhatHappensNext or get in touch with the show at [email protected]