Online scams are becoming endemic and cybercriminals have a free run at consumers. New technology like AI can be weaponized to fake voices and faces, to learn even more about people’s behaviour and to ramp up the scale of fraud. Yet in enforcers and consumers’ hands AI can also lead the fight back, with for example, mass scale monitoring and automated takedowns of suspicious sites and links.
This month’s Start Talking will discuss new technology front in the battle to win back the internet from scams:
- How does the industrial scale online consumer scam infrastructure function and how is new technology changing it?
- Will GenAI change scams forever - what future strategies and plays can we expect from fraudsters?
- Can we use AI as ‘technology for good’ help to respond, deflect or enforce against scammers?
- How can we raise consumer awareness and tool people up for the online world - what role does AI and tech have here?
- Can we apply lessons from how generative AI is impacting on other online challenges like disinformation?

Participants:

- Brent Carey, CEO, Netsafe New Zealand

- Dr Hannah Shimko, CEO, Online Dating Association

- Jorij Abraham, Managing Director, Global Anti-Scam Alliance