In this episode of the Industry Edge podcast, host Danielle Neely interviews Robbi Dickens, Senior Manager at Eisner Amper, who specializes in business process transformation and internal audit engagements. Robbi shares his journey in the utility sector, highlighting a significant case study where he helped transform a troubled water system in Louisiana. The conversation delves into the importance of water and sewer rate studies, sustainability in utility management, and the integration of AI in operations. Robbie emphasizes the career opportunities in the utility sector and the integrity required in consulting relationships.