In 2019, Jusan Bank (then Tsesna Bank) was pushed to insolvency — all due to precarious banking practices and a lack of regulatory supervision. But, through adopting the ecosystem business model, Jusan achieved $1.2bn in profits, acquired 1mn new customers and paved the way for an initial public offering in London. At the helm of this turnaround was Yerbol Orynbayev.

Guest: Yerbol Orynbayev, independent financial services consultant, former deputy prime minister of Kazakhstan and former chair of the board of directors of Jusan Bank and Heartland Securities.

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