Often when you look back at the biggest lessons you’ve learned in life, or beliefs you hold, it’s not from one big grand event, it’s from small interactions, little moments that have built up over time and you’ve built upon them. Could be things like being reminded to say “we" over "I" or sending out Friday emails to staff to wrap up the week, or observing our favourite leaders in action and taking little observations and lessons to inject in to your own leadership style. Sometimes it’s not even the positive things that create the most impact, but actually the small negative experiences that leave the greatest impact on you.

We never know the impact we might have on those around us so be open with your colleagues, with your friends and with strangers, because you never know how your little moment might have a big impact on others.

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