In this episode we welcome Sarah Bryant, Finger Lakes Program Manager, and Isabel Barbosa, Special Population Coordinator. They join us to discuss the Voluntary Self-Exclusion program and supportive services. Questions that are discussed include:

What is Voluntary Self-Exclusion (VSE)?

What is the process to complete the VSE form?

How can we connect with help to complete the VSE form?

How does the VSE program work with casinos and benefit them?

How does the VSE help make the casino environment better?

How is an empathetic approach a beneficial strategy?

Is there something we’re doing with the casinos that can help them?

Do we have a training that is specific to casino employees?

Can someone refer themselves or someone else for VSE?

Who do you contact to access this information and support?

If you find yourself struggling with gambling harm, or if you suspect someone you know is facing such challenges, don’t hesitate to seek help. For 24/7 support, call the NYS OASAS HOPEline at 1-877-846-7369 or text 467369. Or choose your county using our interactive map on our NYProblemGamblingHELP.org HOME PAGE to see the contact information for the Problem Gambling Resource Center (PGRC) in your region.