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The Hidden Art of Research Notes (From hundreds of user interviews)

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Key Topics:
- Working with Note-takers:
- Setting clear research objectives
- Clarifying roles and communication protocols
- Allowing note-takers to ask questions
- Managing expectations
- Preparation:
- Conducting dry-run sessions
- Making tools available early
- Template walkthrough
- Practice sessions
- Reviewing research plans together
- Debriefing:
- Importance of immediate debriefing
- Short-term memory limitations (7 items)
- Cognitive biases (recency and primacy)
- 10-15 minute debrief sessions
- Modern Trends:
- Handwritten notes value
- Recording tools
- AI transcription tools
- Automated categorization considerations
- Templates and Organization:
- Research objectives mapping
- Question organization
- Board preparation for analysis
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- Check the Instagram
- 💬 Help improve the show by giving feedback
...more