Most leaders think they're emotionally intelligent — the data says otherwise.

In this powerful episode of Shine a Light, Christine Miles sits down with Dr. Ekta Vyas, Chief Human Resources Officer at Keck Medical of USC and expert in organizational transformation, to unpack why emotional intelligence is declining at the exact moment leaders need it most. Drawing from global research, real-world leadership experience, and her own personal journey from India to the executive suite, Dr. Vyas reveals why EQ isn't a "soft skill," but the deciding factor in whether people — and transformations — succeed or fail.

Together, Christine and Ekta explore what emotional intelligence actually is, why most leaders misunderstand it, and how listening, awareness, and intentional response can radically change outcomes at work and at home.

In this episode, you'll learn:

• Why 70% of organizational transformations still fail
• The critical difference between reacting and responding
• How emotional intelligence shapes trust, culture, and leadership impact

If you've ever wondered why smart strategies fall apart — or how to lead with clarity in emotionally charged environments — this conversation will change how you think about leadership, listening, and yourself.

✨ This is your invitation to slow down, listen deeper, and lead with intention.

Connect with Host Christine Miles:

Website: christinemiles.com

Instagram: @christinemiles

Connect with Guest Dr. Ekta Vyas, PhD Chief Human Resources Officer, Keck Medical of USC LinkedIn: Dr. Ekta Vyas Website: https://ektavyasphd.com