Most dental owners think they have a people problem. What they actually have is a practice where everyone is playing a different game.

Inside this episode, Dr. Dave breaks down:

• Why good employees create inconsistent experiences when The Standard is undefined

• The four questions that replace the 37-page handbook nobody reads

• The cultural shift that happens when “What does The Standard say?” becomes the most important question in the office

Hit play and you’ll see why your team feels unpredictable, why new hires struggle to integrate, and how one page can pull the entire team back into alignment.