When you think of leadership, facilitation might not be the first word that comes to mind. But as Therese Miclot explains in this conversation, it’s a game-changer; and a skill too few leaders are taught.

Therese shares how her time leading global L&D at a multibillion-dollar company revealed the real difference between promotable leaders and ones who stay stuck: their ability to communicate, adapt, and influence in rooms that require more than technical knowledge.

We explore:

What facilitation really means (hint: it’s not a workshop)

The surprising power of listening (and why most of us are doing it wrong)

How poor phrasing like “do you have a second?” creates chaos

Delegation without dumping: the key to developing your team and your own strategic growth

Why generosity might be the line between a bad boss and a great leader

If you’ve ever been told you’re “too busy for more responsibility,” this episode is for you.

Work with Therese Miclot 
Grab a copy of Therese's book "The Facilitation Advantage"

Support the show

TIKTOK INSTAGRAM YOUTUBE