ver had that gut-punch moment as a leader — the one where you realize you’ve been the problem? It’s not easy to admit, but I’ve been there. I caught myself treating my team less like people with hopes and pressures of their own, and more like obstacles standing in the way of my goals.

That wake-up call came from a simple but jarring idea in Leadership and Self-Deception (#LeadershipAndSelfDeception #ArbingerInstitute): most of us live “in the box” without even knowing it.