In this episode, Josh unpacks the hotel business from a historical perspective with <a href='https://www.linkedin.com/in/mark-young-7212506a/'>Mark Young</a>, Archivist Historian at the <a href='https://uh.edu/hilton-college/'>Conrad N. Hilton College at the University of Houston</a>. Discover the origins of iconic brands, the impact of technological advancements, and the enduring spirit of hospitality that has spanned centuries.Follow Josh Ramsey on <a href='https://www.linkedin.com/in/joshramsey/'>LinkedIn</a>

In this episode, Josh unpacks the hotel business from a historical perspective with Mark Young, Archivist Historian at the Conrad N. Hilton College at the University of Houston. Discover the origins of iconic brands, the impact of technological advancements, and the enduring spirit of hospitality that has spanned centuries. Follow Josh Ramsey on LinkedIn

In this episode, Josh unpacks the hotel business from a historical perspective with <a href="https://www.linkedin.com/in/mark-young-7212506a/" rel="noopener noreferrer">Mark Young</a>, Archivist Historian at the <a href="https://uh.edu/hilton-college/" rel="noopener noreferrer">Conrad N. Hilton College at the University of Houston</a>. Discover the origins of iconic brands, the impact of technological advancements, and the enduring spirit of hospitality that has spanned centuries.Follow Josh Ramsey on <a href="https://www.linkedin.com/in/joshramsey/" rel="noopener noreferrer">LinkedIn</a>

The Historian's Lens: Uncovering Hospitality's Rich Past with Mark Young

At the heart of hospitality lies a simple truth: to care for our guests, we must first care for our teams, who support us and ourselves. "Take Care" explores this interconnected circle of service that defines our industry. Each episode delves into the psychology of hospitality—how authentic care creates meaningful connections that elevate service beyond transactions to transformative experiences. We examine the delicate balance between professional growth and personal well-being, helping industry professionals avoid burnout and detachment. Join us as we interview hospitality leaders and experts who share their insights on fostering environments where team members can bring their authentic selves to work. Together, we'll uncover how genuine care creates the foundation for exceptional hospitality. "Take Care" is for anyone passionate about building a more meaningful approach to service—one that strengthens both those who give and receive it.

Society & Culture

Business

Entrepreneurship

Places & Travel

Management

At the heart of hospitality lies a simple truth: to care for our guests, we must first care for our teams, who support us and ourselves. "Take Care" explores this interconnected circle of service that defines our industry. Each episode delves into the psychology of hospitality—how authentic care creates meaningful connections that elevate service beyond transactions to transformative experiences. We examine the delicate balance between professional growth and personal well-being, helping industry professionals avoid burnout and detachment. Join us as we interview hospitality leaders and experts who share their insights on fostering environments where team members can bring their authentic selves to work. Together, we'll uncover how genuine care creates the foundation for exceptional hospitality. "Take Care" is for anyone passionate about building a more meaningful approach to service—one that strengthens both those who give and receive it.

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The Historian's Lens: Uncovering Hospitality's Rich Past with Mark Young

The Historian's Lens: Uncovering Hospitality's Rich Past with Mark Young