Content summary: The IAOC/PRSA keynote presentation; Allan Jenkins' latest on Mobitype; followup on South West Airlines; Windows Vista "isn't people-ready?; Microsoft employee bloggers: credibility vs. authority; exoneration/whitewash of The Lincoln Group; Eric Schwartzman interviews Jakob Nielsen; RICO lawsuit against Skype: PR and IR implications; David Phillips reports; listeners' comments discussion (Flash-enabled websites; calendar of events; tips for subscribing via iTunes); the music.