In this episode, we share a conversation with PJ Ohlan, Front Office Manager at the Loews New Orleans Hotel. PJ shares the story of how she began her career in hospitality as well as the challenges she overcame as she built a career. We discuss the passion PJ has for hospitality, a huge sacrifice made by her mother to further her career, the impact the culture of the city of New Orleans has had on her as well as her outlook on the future of our industry. We hope you enjoy our conversation.