The Helpdesk

The Human Cost Of Uber Eats


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UberEats rider Bijoy Paul killed in incident on Sydney road


  • First to some sad news, an UberEats rider died in hospital after he was hit by a car in Sydney on Saturday morning while completing a delivery. 
  • Overnight, another uber rider was killed in redfern 
  • Uber Eats rider killed in Sydney is the fifth food delivery death in two months
  • The deaths have sparked an outpouring of grief from his fellow riders and calls for more protective equipment and better insurance from the sector's union.
  • A NSW government report released earlier this month found gig economy workers receive only limited safety advice from food delivery platforms, suffer abuse and often fear reporting incidents.


  • 5 food delivery rider to die on Australian roads in the past three months. 

 


Another apology from Facebook 

Facebook apologises for misleading advertisers


  • Facebook has said sorry to Australian advertisers for miscalculating metrics such as how many people clicked on an ad or how much users prefer one advertiser over another. 
  • The social media giant is giving free "credits" to multiple local advertisers to make up for the stuff up. 
  • Zoe Samios reports, A Facebook spokeswoman claimed it had affected 0.1 per cent of the local advertising market, but multiple industry sources said that a number of companies across large advertising agencies were affected. 
  • The incident casts further doubt over the accuracy of the way Facebook measures its own performance. 


France is delaying Black Friday

France Postpones Black Friday 

  • The giant sale is scheduled for Friday 27th of November and by now you’ve probably received some marketing emails in your inbox. But the French will have to wait a little longer to indulge in the festive consumerism. 
  • The NYT reports, The French government declared it was postponing Black Friday, as it moved to quell a nationwide rebellion by shopkeepers who say that Amazon has been stealing business from them during France’s coronavirus lockdown.
  • Amazon has agreed to the delay and the sale, which it popularised in Europe, will be pushed back by a week, to Dec. 4 with restrictions planned to lift on Dec the first. 
  • The pandemic has solidified Amazon’s dominance in the retail sector, while small businesses have been getting crushed. 
  • FWIW, these are made up events and can be changed therefore I’d like Australian retailers to pick a new name for the sale. Call it five weeks until Christmas… 

Inside YouTube’s plan to win the music-streaming wars


  • Protocol has an interesting report on Youtube’s strategy to win the music streaming wars. 
  • “Not that long ago, YouTube was at best a frenemy to the music industry. It would gleefully announce the billions it was paying in royalties, only for industry bodies

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The HelpdeskBy Peter Wells

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