In this episode, Mel sits down with Laura Valenti, Director at McGrath North Lakes and Moreton Bay, to explore the unique role property managers play in shaping safer communities. With years of experience leading teams in real estate, Laura brings both professional expertise and a deep commitment to community wellbeing. Their conversation highlights how property managers, often overlooked as frontline professionals, are uniquely positioned to notice signs of distress and provide pathways to support.

Laura shares her involvement with The Priority Project, an initiative by The Constellation Project that equips property managers with the awareness and tools to respond to domestic and family violence. She explains how entering homes, managing tenancies, and building trust with tenants gives property managers a rare window into people’s lives, one that comes with responsibility and opportunity. By recognizing subtle signs and knowing how to connect individuals with the right services, property managers can play a vital role in early intervention.

Together, Mel and Laura discuss the intersection of housing, safety, and advocacy, and why the real estate industry must embrace its potential to foster resilience and protection. Their conversation underscores that everyday professionals, through empathy and awareness, can make a profound difference in the lives of those experiencing hardship.

This episode is both a call to action and an invitation: to see property management not just as a business function, but as a community service with the power to change lives. Through Laura’s insights and the work of The Priority Project, listeners are reminded that housing is more than shelter - it can be a pathway to safety, dignity, and hope.

Laura Valenti | LinkedIn

https://mcgrathmb.com.au/about-us/#community-initiatives

The Priority Project – The Constellation Project

https://www.youtube.com/watch?v=0jt_6PBnCJE - The Finland Housing First Approach Project

On behalf of the Hair Therapist we acknowledge the Turrbal and Jagera people, the traditional custodians of the land on which this podcast is produced.

The topics in this podcast are of general nature, we are not licensed professionals, so if any of the content brings up anything for you, please turn it off and reach out for support:

Lifeline Australia - 13 11 14 - Crisis Support. Suicide Prevention.

13YARN - Call 13 92 76 | 24 /7 Crisis support for Aboriginal and Torres Strait Islanders

Home | 1800RESPECT National Domestic and Sexual Violence Counselling Service

Kids Helpline | Phone Counselling Service | 1800 55 1800

Ask Izzy Search over 450,000 support services

CREDITS:

Host: Melissa Alsemgeest

Guest: Laura Valenti

Editor: Robert Alsemgeest

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