Behind the positions and titles are human beings. It is so easy to get caught in the rut, focusing on the production and targets and overlook the individuals who are doing the job to the best of their ability. It is the human element that makes business & production possible.

In this two part episode Mzwandile shares on the importance of 'Emotional intelligence' played out in the ability to recognise, understand and manage our own feelings and to recognise and understand the emotions of people around us.