Sign up to save your podcasts
Or
Share The Impact of the Customer Experience Function: A Deep Dive Interview with Customer Experience Executive, Erica Mancuso | Recorded for Quality Assurance: Episode 13
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
The Impact of the Customer Experience Function: A Deep Dive Interview with Customer Experience Executive, Erica Mancuso | Recorded for Quality Assurance: Episode 13
On this episode of Recorded for Quality Assurance we welcome Customer Experience Executive, Erica Mancuso. In this rich episode, Erica gives expert insight into the importance of having a CX function representative at the C-suite level, how to break down organizational silos to increase customer satisfaction, the technology we provide our agents and more.
View all episodes
By VistioOn this episode of Recorded for Quality Assurance we welcome Customer Experience Executive, Erica Mancuso. In this rich episode, Erica gives expert insight into the importance of having a CX function representative at the C-suite level, how to break down organizational silos to increase customer satisfaction, the technology we provide our agents and more.