Frontline Innovators

The Importance of Being Agile - Frontline Innovators - Episode # 043

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Danielle Cimek is the Business Change Manager at Gordon Food Service. She has over 14 years of experience in the food and beverage industry. She sees the importance of technology in the workplace and what difference it can make for a company. She joins host Justin Lake to sit down and talk about some of the issues facing frontline employees today. 

 

 

Takeaways 

 

  • The biggest challenge that deskless workers are facing today is that it is difficult to get people in to fill the jobs that need to be done, which leave frontline workers with even more on their plate. 
  • Leveraging technology in the workplace can help employees to move forward and be more productive in their work. 
  • If the technology doesn’t meet the users' needs then it will be shelved and forgotten. It’s important to make sure that doesn’t happen. 
  • Understanding the “why” is important and you need to carry that forward. If you don’t understand the reason you are advocating for a change, it won’t do well. 
  • Technology is constantly changing so you need to be able to be agile and adapt to any change. 
  • S.A.F.e - Scaled Agile Framework. It brings each team of people that are impacted by change together and they talk about how they will handle the change. 
  • Increasing the sample size of who you talk to in an organization can help to make a smart-decision that is well informed. 




    • Quote of the show

     

    8:12 “We can build whatever technology we want, but if it doesn't meet the end users' needs, or if they're not ready for it mentally, then that technology will fail and be shelved and not used. So it really was just that interest of trying to figure out, what is that balance and how do you figure out that sweet spot of being able to try and keep that pace of being able to evolve and grow technology?”






    Links

     

    • LinkedIn: https://www.linkedin.com/in/daniellecimek/
  • Company Website: https://www.gfs.com/en-us




    • Ways to Tune In:

     

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  • Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
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  • YouTube - https://youtu.be/9hPJrML-99c
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