10.25.2018 - By Jason Skinner
We discuss the importance of building customer relationships in this episode. Specifically the importance of building value-based relationships, that are not transactional but deep and long-lasting. Value-based relationships are built with honesty, trust, and integrity, they aren’t for a quick sale or quick win. Value-based customer relationships can’t be fake or non-genuine. They take time and patience to grow. But when they do they deliver a rewarding and profitable business that will keep your customers coming back time and time again. With a value-based approach you will win more business, keep more business and you will have better advocates for your business and brand. In this episode you'll learn: What is a genuine value-based customer relationship What is not a value based relationship Learn the finer points from a real-life case study Learn the formula for building a value-based customer relationship.