In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MT, AAPACN vice president of education and certification strategy and Denise Winzeler, BSN, RN, LNHA, DNS-CT, QCP, AAPACN curriculum development specialist, discuss why it's important to do thorough investigations, what happens when one is not done to the full extent possible, and tips for completion of the process.