Jon Tsourakis is a serial entrepreneur, strategist, and digital marketing expert. He is the President and Chief Revenue Officer at Oyova where he’s responsible for the sales and growth of the company. With a strong love for people, marketing, and tech, Jon was open to share the knowledge he’s learned along his journey. Here are a few of the topics we’ll discuss on this episode of Reputation Matters:

• The types of businesses Jon’s marketing company works with
• Why Jon decided to start his own marketing business
• The experience Jon has with reputation management with his B2B and B2C clients
• Why you shouldn’t just remove negative reviews
• How changing your customer support service can reduce the number of negative reviews you receive
• The issues of ‘blackmail reviewers’
• The amount of power platforms like Yelp have
• How to encourage your customers to write positive reviews
• Where the name ‘Oyova’ came from

Resources:

• Oyova

Connecting with Jon Tsourakis:

• LinkedIn
• Twitter

Connecting with the host:

• Chelsea on LinkedIn