After the dust of an incident settles, it's normal for us to want to move on and get back to less stressful work. But doing so would skip an essential part of the incident management process, the Retro. 
Today, I’m talking to Chad Todd, Site Reliability Manager at Crowdstrike, about the importance of retros to avoid what he calls “Incident amnesia”.

After the dust of an incident settles, it's normal for us to want to move on and get back to less stressful work. But doing so would skip an essential part of the incident management process, the Retro. Today, I’m talking to Chad Todd, Site Reliability Manager at Crowdstrike, about the importance of retros to avoid what he calls “Incident amnesia”.

After the dust of an incident settles, it's normal for us to want to move on and get back to less stressful work.&nbsp;But doing so would skip an essential part of the incident management process, the Retro. 
Today, I’m talking to Chad Todd, Site Reliability Manager at Crowdstrike, about the importance of retros to avoid what he calls “Incident amnesia”.

The Importance of Retros with CrowdStrike's Chad Todd

Engineers have been managing incidents for as long as they’ve been building software. But it’s only in the past few years that incident management has become a specialization in the world of DevOps. Join Robert Ross, an incident-obsessed career responder, as he talks to the folks at the forefront of the movement to better manage, remediate, and learn from incidents. You’ll get stories from the field, great advice, and useful best practices from practitioners managing incidents for companies like Zendesk, Udemy, VMware, and many more. Learn more about the push for a world of Better Incidents.

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The Importance of Retros with CrowdStrike's Chad Todd

The Importance of Retros with CrowdStrike's Chad Todd