TRANSFORMED

The Importance of Social Capital for the Strategic CIO


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In this episode of TRANSFORMED, Joe sits down with Dwane Sterling, Chief Information Officer at Skidmore College, for an insightful conversation about the evolving role of IT leadership in higher education. With a background spanning retail, healthcare, and now academia, Dwane brings a unique, cross-industry perspective to what it means to be a truly strategic CIO.

Dwane and Joe explore how social capital functions as a critical currency for leaders navigating digital transformation. Listeners will gain valuable insights into:

  • How to foster trust and collaboration across campus without depleting your social capital reserves.
  • The essential shift from "the department of no" to a facilitative, partnership-driven IT culture.
  • What it takes to grow from a technical specialist to an institutional change leader.
  • The role of operational excellence and emotional intelligence in building credibility and trust.
  • How CIOs can influence culture and strategy in environments traditionally slow to change.

Whether you're an IT professional, campus leader, or anyone interested in the intersection of technology and institutional transformation, Dwane’s thoughtful perspective and practical wisdom will resonate deeply.

References: 

Dwane Sterling

Skidmore College

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