Josh Finch and Alison Wixley, Senior Claims Executive at TT Club discuss the importance of standard trading terms and conditions in the logistics industry, focusing on their incorporation into contracts and the implications of limitations of liability.

They touch on:

• Role of standard terms

• Common incorporation issue

• Case example of ambiguity

• Legal status of email contracts 

• Updating terms

• Limitation of liability rationale

• Education and communication

• Exceptions to limitations