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Using experiences of their own as well as some great examples send in by listeners, Kim and Fulyana look at how a simple “thank you” to acknowledge specific service can have a huge impact. It is equally important when the service has not met expectations, if it has been addressed and rectified.
By Mentors to Executives Worldwide5
22 ratings
Using experiences of their own as well as some great examples send in by listeners, Kim and Fulyana look at how a simple “thank you” to acknowledge specific service can have a huge impact. It is equally important when the service has not met expectations, if it has been addressed and rectified.