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Using experiences of their own as well as some great examples send in by listeners, Kim and Fulyana look at how a simple “thank you” to acknowledge specific service can have a huge impact. It is equally important when the service has not met expectations, if it has been addressed and rectified.
By Inside Exec – Mentors to Executives Worldwide5
22 ratings
Using experiences of their own as well as some great examples send in by listeners, Kim and Fulyana look at how a simple “thank you” to acknowledge specific service can have a huge impact. It is equally important when the service has not met expectations, if it has been addressed and rectified.