Insurance Couch Podcast

The Insurance Couch - All about Claims

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Get Your Insurance Fix on "The Insurance Couch" Podcast!

Join Oliver Lang, former CEO of InsurTech Unicorn Wefox/One Insurance, Supervisory board member and Advisor and Nikolaus Sühr, Co-Founder and CEO of InsurTech Enabler KASKO as they bring you unique insights from their experiences in the insurance world. 


This episode is all about claims and handling them🎙️

These are some key points about what to expect to learn from the conversation in this podcast session:

  • Claims handling is an insurer’s core product.
  • Our product doesn’t have to be great as it is used so infrequently.
  • The more people use our product, the more expensive it is for everybody.
  • Stop talking about customer-centricity in claims processes.
  • Getting rid of exclusions in T&Cs is ultimately customer-centric.

    • Listen in to "The Insurance Couch" to stay tuned for the newest chatter about the industry! 


    #insurance #insuranceindustry #versicherungsbranche #versicherung #versicherer #claims #schadenabwicklung

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    Insurance Couch PodcastBy Nikolaus Sühr