Insurance Couch Podcast

The Insurance Couch - High Frequency Claims

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Get Your Insurance Fix on "The Insurance Couch" Podcast!

Join Oliver Lang, former CEO of InsurTech Unicorn Wefox/One Insurance, Supervisory board member and Advisor and Nikolaus Sühr, Co-Founder and CEO of InsurTech Enabler KASKO as they bring you unique insights from their experiences in the insurance world. 

This episode is all about high-frequency claims and how they affect the insurance industry 🎙️

  • High-frequency claims lines can be handled profitably with exclusions without lowering prices.
  • Making it harder for customers to hand in claims esp. around proof of purchase and loss is key to ensure profitability.
  • Detecting fraud is even more important for high-frequency claims products as people cheat more.
  • You must force customers into digital journeys.
  • Behavioural psychology can help drive down claim frequency

    • Listen to "The Insurance Couch" to stay tuned for the newest chatter about the industry! 

    #insurance #insuranceindustry #versicherungsbranche #versicherung #versicherer #protection #cover #claims

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    Insurance Couch PodcastBy Nikolaus Sühr