Celent analyst Andrew Schwartz shares insights from the latest Celent/PropertyCasualty360.com survey on how the insurance industry's adoption of an automated claims process.

The Insurance Industry's View on Touchless Claims

Insurance Speak is brought to you by PropertyCasualty360.com. This weekly show hosted by in-the-know insurance journalists delivers insight and analysis from top industry experts and P&C professionals.

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Insurance Speak is brought to you by PropertyCasualty360.com. This weekly show hosted by in-the-know insurance journalists delivers insight and analysis from top industry experts and P&amp;C professionals.

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The Insurance Industry's View on Touchless Claims

The Insurance Industry's View on Touchless Claims