2024 was once again a transformative year for The Insurance Podcast. We were at more events than ever, we met more people than we can remember and produced more content including videos from some of our events and interviews.

In this episode:

• A review of the year by the hosts
• Favorite people we met and talked to
• Interview quotes that all seem to align to where the industry is going and how to get there
• Our wish list of trends for 2025
• Some stories (not incriminating)
• Industry analysis

Sit back and take in the year that was through events and guests, thoughts and perspectives and tell us what you want to see, hear and experience for 2025!

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Captive insurance used to live in a secret place under mysterious conditions but that's changing. As regions such as Cayman offer unique expertise and financial opportunities, a solution to many of hte P&C industry's challenges could be on the horizon.

In this episode:

• The role CIMA (Cayman Islands Monetary Authority) provides for consumer and insurance protection
• Why Cayman is a safe place of international banks to do business and support captive insurance program
• Learn how captive programs are far more accessible to smaller premiums than ever before
• How captive insurance managers help build programs, the protections, compliance and actuarial viability
• What auditing and the extensive on-island accounting resources do to help with compliance and sustainability

Captive insurance is not new but it's becoming far more accessible to many insured who did not have the same capital pool and premium size as national or multinational companies and high hazard industries.

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Our final installment from Insuretech Connect in Las Vegas begins with a look at where things were five years ago to how the endangered species of agents and brokers are now commanding attention and respect.

In this episode:

• How the venture funding world looks at insurance and technology now compared to 2019
• Why climate change is affecting business models for insurance and claims
• The importance of interfacing policy data with live acquired data for better experience
• How making people not upset with insurance is just as good as making them excited about it
• Why compliance is filled with NIGO submissions and the pain that causes
• When companies address the onboarding process they increase efficiency and ROI on their talent

This episode features two companies we met in 2019 and how they see the industry and 2 who are finding value through creating enhanced efficiencies and experiences for agents and brokers, something few believed was important five years ago.

If you want to see each interview separately, check out our Youtube channel here: The Insurance Podcast

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In our second episode from Insuretech Connect we bring C-suite execs from Neuralmetrics, Optalitix, Carpe Data, & Novidea to show the route between data usage from risk and product through to distribution and delivering insights on the products sold.

In this episode:

• Why the deployment of automated data assistants will help improve underwriting
• How to take unstructured data and make it connect with other sources in the cloud for better insights
• How to find balance between internal underwriting orgs vs pricing orgs within insurers
• What can be done to make the data you have more predictive
• The importance of building services across the distribution model
• Why partnerships matter to create effective product distribution
• How brokers and agents are thriving after being declared an endangered species 5 years ago

The journey to create a product, underwrite it, price it, and then distribute it has never seen a dots connected like this before with the perspectives from these leaders and companies.

Do you want to share or view each interview on its own? Check out our Youtube page here: The Insurance Podcast

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There's a theme to this episode and it revolves around data usage, how it's acquired, how it can be deployed and what can be learned from it. Featuring execs from Clara Analytics, Core Logic, Verisk and McKenzie intelligence Services

In this episode:

• The importance of understanding all aspects of real estate transfers for building intelligence
• The cost of fraud and how it is being countered
• How long term look for underwriting due to climate change will change pricing
• Why the knowledge curve for claims processing needs help with data and AI
• When a historical library of CAT data becomes useful and what for

With incredible insights from guests sitting down live at ITC with your hosts, see how the dots connect together to shape the future of insurance, data, and response.

Checkout the videos at our youtube channel here: The Insurance Podcast

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Insuretech Connect is a lot of things, overwhelming being the most obvious description. However, within the vastness of the event lies some very smart people and interesting technology and strategies. We caught up with FOTP- (friend of the podcast) Nick Lamparelli on the last day and discussed what we learned, take aways and how this event has changed since we all first met there 5 years ago.

In this episode:

• The importance of knowledge management
• How partnerships within the industry are thriving
• The overhyped demise of agents and brokers 5 years ago compared to now
• The evolution of underwriting data
• A little bit on AI and new perspectives from Nick

Sit back and enjoy some on the spot thoughts and analysis of the biggest insurance conference on earth, right from inside it.

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Underwriting is the backbone of insurance and Will Harnett, Head of Business Strategy for Send Technology, drops some big thoughts on why there are still so many friction points in the ecosystem.

In this episode:

• What a digital underwriting ecosystem should look like
• Why it's important to manage the flow through of meaningful data make it useful for underwritiers
• The power of Excel and its grip on holding as a data standard
• How email reigns supreme for distribution of data from the broker/agent channel
• The way APIs can be used with current systems, their limitations, and with AI
• The importance of insurance companies developing methods to gather unstructured data efficiently for better underwriting.

Will has over 20 years of experience working in both Europe and the US insurance industries and shares his experiences and thoughts about why it's so hard to break cycles and make true progress.

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Digital distribution is on every radar across the insurance industry but how to achieve it is not always apparent. Mylo CEO and Co-founder David Embry shares his views on a digital strategy that generates over 10,000 leads per month. In this episode:

• How embedded insurance grows leads and sales
• What a digital strategy for agents and brokers looks like
• How the Mylo platform can help independents grow their business
• The importance the customer experience and journey
• Why driving internal efficiencies is the critical to change
• Podcast philosophy and lessons from skydiving

David is not just a dreamer, he's realized his dreams of change and built a company that can serve insurance distribution challenges and help others grow and prosper.

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It's never a dull moment in the insurance industry and that goes for social media too! We caught up with @insuranceagentmemes from Instagram fame to talk about how they find humor in the face of insurance adversity.

In this episode:

• How real life experience drives humour
• Thoughts on challenges within the industry
• How content is created
• What drives the humor
• A satirists view on the insurance industry and their journey in it

The identity remains a secret but the humor is real as the person who has become an insurance social media sensation shares their story and some laughs about what keeps them creating accurate and hilarious content about insurance.

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No one wants to think about the labyrinth of compliance and regulations that lie across the insurance industry but Laurie Lapalme and Marisa Coggin from Dentons do.

In this episode:

• How government regs affect the industry
• The importance and nuances of multi-jurisdictional compliance
• Regulatory concerns with the use of innovative technology
• How to manage regulatory investigations
• Thoughts on MGA governance
• Podcast Philosophy
• Issues to be aware of with M&A activity

Laurie and Marisa share insight into the legal world that helps manage and regulate insurance companies, agent/broker compliance, and so much more within the legal world that affects insurance.

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