We all know about Chatbots and how they are being used now, but of course they are becoming so much smarter. So we discuss how you use them and craft a prompt for your own chatbot in your organisation to keep the information accurate and on brand.

Take a look/listen and hopefully you will find this short chat informative and give you some ideas of how you may include it in your business.

To find out more about chatbots visit disruptionworks.co.uk

So we start with as broad a subject as we could think of!!! Just the ease ourselves into the new series.

We spin through AI that is already here in our lives and what could happen and how as an organisation you need a strategy or someone in post to manage your AI efforts in this new brave world.

We discuss AI in insurance, health care and go slightly off piste with speculation of how we could get kidnapped with an autonomous car controlled from your phone. I know it got dark quickly, but the blame goes squarely on Gavin's shoulders for that.

In this captivating episode of the "Self Service Generation" podcast, hosts Steve and Gavin explore the transformative impact of ChatGPT in our homes. They delve into how this advanced AI technology is not just a novelty but a practical addition to everyday life.

They discuss the difference between ChatGPT and the related technology in your browser from Microsoft called CoPilot

The episode kicks off with an engaging overview of ChatGPT, explaining its basic functions and capabilities. The hosts discuss its evolution from a tech enthusiast's toy to a mainstream household tool.

They cover a range of uses, from helping kids get to sleep to planning meals and even engaging in DIY.

Listeners are left with maybe a catalyst for ideas to use ChatGPT in the, its benefits, challenges, and the exciting possibilities it holds for the future.

In this episode we discuss the new release from Open AI

If you are a ChatGPT Plus subscriber you can build your own

So, we discussed build Medical bots, Marine survey bots and

Have a listen to our success and failures! It did not all go

Have a go yourself and let us know how you get on.

#chatGPT #buildyourownGPT #generativeAI #conversationalAI

Today we discuss the real story about the relationship between UX and CX and how to avoid epic fails that cost serious money in operations. From something as simple as not understanding your internal or external customer experience to how to do that in practical terms.

Find out more about the speakers at www.disruptionworks.co.uk and www.elixel.co.uk

Gavin and Steve discuss Dark UX. If you don't know what it is, hopefully you will when you listen to our latest 20 mins.

Gavin explains what Dark UX is and how this practice is potentially dangerous to a business if used too much and with an increasingly smart audience the loss through this practice might not be easily connected.

We use some real world examples and what the impact could be for some of these major brands who are just a little too big fans of Dark UX.

Today we talk about the significant language barrier that exists when we are trying to talk to customers from all around the world and how we are breaking down those boundaries. But we start with something that is not necessarily presented as a language the UI of apps, websites and tech in general. Is being tech savvy as much being able to understand our new "Egyptian heirglyphics" as understanding the science behind it??

Take a listen and comment on what you think about this fascinating subject. Oh and spoiler alert this one is a bit longer as we could have gone on all day!