In this episode, Brian C. Adams is joined by Emily Bouchard, head of PNC Private Bank Hawthorn's Institute for Family Success. They discuss topics involving blended families, multi-generational dynamics, family meetings, next-generation engagement, and resilience-building. Emily draws on over 20 years of experience coaching affluent families to provide insights and best practices around the intersection of wealth and communication.

[00:00 - 08:50] - Emily's Background

• Emily has a Master's in social work and specializes in family systems
• Got into the field by working at a therapeutic camp and children's hospitals
• Recruited by a family office services firm 20 years ago

[08:51 - 15:52] - Working with Blended Families

• Blended families face complex step-family dynamics
• Creating a "family code of arms" can help define values when together
• Bringing people together and supporting each other through shared experience and challenges
• Regular, open conversations about finances is key

[15:53 - 28:09] - Holding Productive Multi-Generational Meetings

• Mix strategic talks with enjoyable activities
• Need an agenda but also a "cooler" for parking issues to address later
• Address unexpected topics using a "yes and" approach.
• A professional facilitator aids effective communication

[28:10 - 42:52] - Building Resilience and Engaging Next Gens

• Rising generations tend to have higher emotional intelligence
• Use curiosity, not judgment, when they share vulnerable perspectives
• Give them responsibility matched with empathy and support

Key Quote:

"When you have an agenda, you want to have an agenda ahead of time, and you want to look for input from everybody who's attending and give everybody a chance to put their input in." - Emily Bouchard

Connect with Emily Bouchard!

Website: https://www.pnc.com/en/personal-banking/private-bank/hawthorn.html

LinkedIn: https://www.linkedin.com/in/emily-bouchard-5a9a049/

This episode is sponsored by Mack International, a specialized executive search and human capital consulting firm serving the family office/wealth management markets. Please visit their website here for more information.

Download our FREE Strategizing for Inflation Guide here: https://www.excelsiorgp.com/download/

Connect with me:

https://www.linkedin.com/in/brian-c-adams/ (LinkedIn)

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