Cornerstone Fund Services offers a complete solution at an affordable price. What does that look like from the standpoint of the investor experience their clients offer? 

A highly developed body of thinking, research and best practices have been accumulated on the “customer experience,” “user experience.” We have investor relations as a practice. But the “investor experience” has not been mapped out as a separate, distinct and crucial area of expertise. Given how the investor relationship with GPs is being increasingly disrupted by how we communicate, research and measure, Ark sees now as the time to define what makes up high performance investor experiences today. 

What does the Cornerstone story tell us about what to do next?