This episode explores the complexities of moving from problem to solution, arguing that a linear approach often overlooks crucial human elements. Drawing on Matt Norman's personal experience in corporate technology, we illustrate how focusing solely on task completion can lead to a disconnect from underlying motivations and emotions. Subjective interpretations, feelings, and context can significantly alter the perceived "problem" and "solution." Ultimately, this episode advocates for influencers and leaders to engage in transparent dialogue, ask better questions, empathize, and strive for shared commitment to navigate the ambiguous space surrounding problems effectively.