https://www.youtube.com/watch?v=UmBUsehs7mQ

New Content and Tools Post-COVID

Hi there. I'm Carrie Webber with Jameson and we are so excited to finally be back at recording content for the Jameson files podcast. It's been some time since we have shifted our focus back to our podcast, and we're ready to start building new content and tools for those of you that are choosing to follow our podcast and listen along.

So welcome back to the Jameson files as we're recording this today, this is August, 2020. So we are still well in the midst of the coronavirus season and what we've all been struggling with in the dental profession, in terms of staying steady, staying stable and working back toward practice growth and development, while also protecting our teams and our patients through the coronavirus era. What I want you all to begin considering is to think about where you are today versus where you were three months ago.

Re-channel Energy, Assess Practice Fatigue

You've probably made great strides. You probably have had some very busy months bringing patients back into the practice and getting your schedule back on track. And some areas may be revealing themselves for the future that could be bringing you anxiety or stress. Or you may be even feeling tired.

So what we're going to be talking about today is how to shift the sense of practice fatigue that you may be feeling into proactive focus. We want to re-channel our energy as best as we can to re-energize, refocus, and continue to rebuild our practices as effectively as possible. So, my question for you today is where is your practice, or where are you as a practice leader, feeling fatigued.

There may be some areas in your practice that you just don't have the energy to deal with right now.

Your team is wearing thin.There's an obstacle that you keep bumping up against.You're seeing something in the future that's causing you stress.Maybe it's in your schedule or something else that you just don't feel like you have the energy to attack right now.

Assess Your Team's Needs

So the question is, where are you feeling fatigued and where can we, as practice leaders, re-shift and refocus to get back on track and continue to build and grow together. So some areas of focus that we're starting to uncover with our clients, I thought could be helpful for all of you, for us, to discuss together in this episode.

The first area of focus that I want us to tap is the area of communication to educate and to motivate. Some things that we hear frequently are struggles you've gone through. Maybe some of your patients are highly motivated that really wanted to get their appointments back on track.

But you may be finding yourself faced with resistant patients now, for a variety of reasons. Perhaps because it's been so long; perhaps because they have anxiety. Whatever the case may be.

Ask Questions

We're finding ourselves bumping up against that obstacle from time to time. Whoever coordinates scheduling in your practice can get worn and fatigued when they're faced with that kind of conversation day after day.

So my questions for you:

Is your team spread too thin on imperative areas of communicated focus, and are they struggling in the skills to do it successfully? Is your schedule starting to cause anxiety and stress either because it's too full or it's starting to appear to empty?Where do you need to refocus as a team, as a practice, so you can go through your dental days better than you are right now?

One thing we're seeing with our clients across the country is that you have a lot of new responsibilities. Maybe things that were always a part of your practice but now take more time.

They're a little bit more laborious in nature than perhaps they were historically. So we need to make sure we have identified in our practice, the champions that are going to lead the way in specific areas of practice processes and systems.