The Difference

The job I've always wanted


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"The job I've always wanted."

Peer support workers in EDs

Visiting emergency departments (EDs) can be an overwhelming experience for people who are experiencing mental distress. Peer support specialists working in EDs can help improve support for people by providing empathetic and compassionate support, de-escalation, and linking people up with community supports.

Currently, peer support services have been established in eight EDs across Aotearoa.

Tune in to this episode to hear Dave Snell (Health New Zealand | Te Whatu Ora) and Hamish Bowker (Kites Trust) talk with Alexia Black about how the pilot project is going, and the strengths of having lived experience perspectives in ED settings.

  1. Further resources for episode three - Please visit this link to learn more about peer support work in emergency departments.
  2. Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.

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The DifferenceBy Te Pou