The job of the CTO isn't just about engineering. Talking to customers and the market is also a critical part of the job. Here are a few key things CTOs also need to do: ⚡ Understanding customer needs ⚡ Identifying market trends ⚡ Building customer relationships ⚡ Improving product development ⚡ Enhancing user experience One of the reasons my first company was successful is I spent a lot of time talking to customers, going to trade shows, and building relationships with key customers. You need to need to a master at the problems your company is trying to solve. Only then you can you help lead the engineering and product teams to the best solutions. #engineering #CTO #product #customers #startups