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The journey to high reliability, Part 2
On this episode, we continue our discussion on how organizations can tackle persistent quality, safety and workplace challenges on the way to becoming high reliability organizations (HROs). Tomas discusses with two expert guests on what constitutes an HRO and how to make that journey to better performance.
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal, Clinical Operations and Quality
Vizient
Guests:
Allan Frankel, MD
Executive Principal, Safe and Reliable Healthcare
Vizient
Katerie Chapman, MHA
Senior Principal, Safe and Reliable Healthcare
Vizient
Show Notes:
[00:46] Areas to address and challenges to meet
[01:52] Examples of challenges to high reliability
[03:47] Complex processes that can undermine reliability
[05:20] Sustaining improvement
[07:49] Vizient’s Safe and Reliable Healthcare: a force multiplier
[11:41] Burnout
Links | Resources:
To contact Modern Practice: [email protected]
Vizient Safe and Reliable Healthcare site Click here
Allan’s email: [email protected]
Katerie’s email: [email protected]
Subscribe Today!
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Amazon Podcasts
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By Dr. Tom Villanueva and Vizient Medical Leadership Team
4.8
2020 ratings
On this episode, we continue our discussion on how organizations can tackle persistent quality, safety and workplace challenges on the way to becoming high reliability organizations (HROs). Tomas discusses with two expert guests on what constitutes an HRO and how to make that journey to better performance.
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal, Clinical Operations and Quality
Vizient
Guests:
Allan Frankel, MD
Executive Principal, Safe and Reliable Healthcare
Vizient
Katerie Chapman, MHA
Senior Principal, Safe and Reliable Healthcare
Vizient
Show Notes:
[00:46] Areas to address and challenges to meet
[01:52] Examples of challenges to high reliability
[03:47] Complex processes that can undermine reliability
[05:20] Sustaining improvement
[07:49] Vizient’s Safe and Reliable Healthcare: a force multiplier
[11:41] Burnout
Links | Resources:
To contact Modern Practice: [email protected]
Vizient Safe and Reliable Healthcare site Click here
Allan’s email: [email protected]
Katerie’s email: [email protected]
Subscribe Today!
Apple Podcasts
Amazon Podcasts
Android
Google Podcasts
Spotify
RSS Feed