
Sign up to save your podcasts
Or


What do you do when your team is overwhelmed, overworked, and coming apart at the seams?
You take work off their plate for them, right? I mean, that might instinctively seem like an obvious answer. Or you might push everyone to work harder, optimize their time, and somehow get more done.
But what if there’s a third option?
In this episode, I’m talking about what happens when there is simply too much work moving through too few people — and why the answer isn’t always to work harder. Instead, we need to ask a different question: Who is best suited to do this work, and where does the work actually belong?
I share a story from my time as a VP running a billion-dollar sales team, when I learned that my greatest value wasn’t in doing the tactical work my team was already doing. My value was in the strategic thinking, identifying opportunities, and moving the business forward. I also share my “90% approach” — getting the work to 90%, then bringing in the people closest to the work to add what I couldn’t see.
Because great leadership isn’t about doing everything yourself. It’s about knowing where you add the most value, trusting your team’s expertise, and creating enough space for everyone to do their best work.
3 Key Takeaways1. Overload can be a routing problem.
When too much work is passing through too few people, the answer may not be to work harder. Look at who is best suited to do the work and where the work actually belongs.
2. Know your zone of genius.
As a leader, your job isn’t to go back and do the work you were once promoted for doing. Get clear on where you bring the greatest value, where you are energized, and where your strengths can move the business forward.
3. Get to 90%, then invite your team in.
You don't need to finish everything alone. Get clear on the direction, then ask your team: What am I missing? What would you add? What would you delete? This creates ownership, uses their expertise, and builds trust.
🔎 Mentioned in the Episode:The 90% Approach – Lori’s practice of getting strategic work to 90% before bringing in her team to add their expertise, perspective, and knowledge.
Zone of Genius – Understanding where you, as a leader, add the most value and where your strengths, energy, and perspective are best used.
Ritz-Carlton – Lori references the well-known example of Ritz-Carlton empowering employees to resolve guest issues on the spot, illustrating what can happen when leaders trust their people to make decisions.
Positive Intent – The leadership practice of trusting that people are showing up each day intending to do the right thing and give their best.
✨ Reflection Prompts:What work are you currently doing that someone else may actually be better suited to own?
Where is your zone of genius, and are you spending enough of your time there?
What could you bring to 90% and then hand to your team by asking, “What am I missing? What would you add? What would you delete?”
What is one decision your team could make without you?
🧠 Who This Episode Is For:CEOs, executives, and leaders managing overloaded teams
Leaders who find themselves absorbing work instead of leading strategically
Managers who want to create more ownership and decision-making within their teams
High-achieving women who want to lead with more trust, clarity, and joy
📩 Want to Go Deeper?Follow Lori on LinkedIn to continue the conversation.
Book a Leadership Strategy Call with Lori at loripyne.com.
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a five-star review to help other heart-centered leaders find the show.
📲 Share this episode with a leader who may be carrying work that doesn’t belong to them.
What if your team isn’t overwhelmed because they have too much work? What if they’re overwhelmed by the guessing?
Welcome to The Leadership Reset, a four-part series about what you carry, what you choose, what you pursue, and how you stay engaged. In Part 1, I'm starting with the issue I see most in the leaders I coach: ambiguity.
I once inherited a team that looked like it had a workload problem. Deadlines were slipping, work was overlapping, people were waiting on each other, and the finger pointing had started. The obvious fix was to ask for more resources. Instead, I stepped away from my desk.
What happened next is the heart of this episode.
We also dig into new research featured in Harvard Business Review on the three kinds of role stress, and why workload may not be the one weighing on your team the most.
You can't simply hire smart people, tell them to figure it out, and then judge the outcome. Clarity is your job. When your team knows what is expected, they finally have room to do their best work. That is where JOY at work starts. JOY is the strategy.
3 Key Takeaways1. Your team may not have a workload problem.
When people look stressed, our instinct can be to move work around, add resources, or suggest time off. But role ambiguity and competing priorities can be just as damaging as having too much work.
2. Clear direction is a leadership responsibility.
You can’t tell smart, capable people to simply “figure it out” and then judge them when they make a decision without the information they needed. Leaders need to own the direction, expectations, priorities, and decision-making.
3. You have to slow down to speed up.
The thinking work may not be visible, but it is essential. When you protect time to get clear, map responsibilities, define priorities, and decide what matters, your team can execute faster and with greater confidence.
🔎 Mentioned in the Episode:Follow Lori on LinkedIn to continue the conversation.
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a review to help other heart-centered leaders find the show
📲 Share this episode with a leader who needs a little more clarity—and a little less guessing.
What if the people around you aren't disengaged, careless, or pulling away? Specifically, what if the people who work for you are actually doing their absolute best? In this episode, I'm talking about the power of positive intent and how simply changing the story we tell ourselves about other people can completely change the way we lead.
I share a conversation with a CEO client who noticed that when budgets and timelines got tight, his anxiety would kick in and he would become more reactive and start micromanaging. The problem was that he was interpreting short replies and lack of response from his team as apathy, when in reality, they were heads down doing the very work he was so worried about.
Positive intent isn't about being naive or ignoring problems. It's about starting from the belief that the people you hired, your team, your partner, your friends, and the people you love are likely trying to do their very best.
3 Key Takeaways1. Your assumptions shape how you lead.
When pressure rises, it’s easy to interpret silence, short replies, or delays as a lack of investment. But the story you create in your head may not be the truth.
2. Positive intent can interrupt the cycle of reactivity and micromanagement.
When you trust that your people are trying to do good work, you create space for them to work from motivation rather than fear of your reaction.
3. Pause before creating a story about someone else.
The next time someone goes quiet or their response feels short, ask: What would I assume if I believed this person had positive intent and was doing their absolute best right now?
🔎 Mentioned in the Episode:Follow Lori on LinkedIn to continue the conversation
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a review to help other heart-centered leaders find the show
📲 Share this episode with someone who’s navigating pressure and wants to do it with more grace
In this episode, I’m calling myself out. We all do this: judge people before we actually know them. You walk into a meeting, meet someone new, and within seconds you’ve decided whether they’re capable, trustworthy, professional, or someone you want on your team. We like to call it intuition, but sometimes it’s simply our brain taking a shortcut with almost no information to go on.
I bring in Malcolm Gladwell’s Blink, including the Warren Harding error and our strange habit of linking physical appearances (height) with leadership ability. I also tell you about the day someone joined my team and my first reaction was, “Ew, who picked him?” The important part wasn’t my first thought—it was what came next: “What am I missing?”
This episode is an invitation to catch your judgments, question them, and give people enough space for your second thought to know more than your first one did.
🔑 3 Key Takeaways:Your First Thought Is Not a Fact
Replace Judgment With Curiosity
The Box You Put Someone In Costs Everyone
Follow Lori on LinkedIn or Instagram to continue the conversation.
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a five-star review to help other heart-centered leaders find the show
📲 Share this episode with someone who needs a reminder to pause, take inventory, and trust what’s unfolding
In this inspiring conversation, Lori sits down with Heather Bell, CEO of the Orange County Chamber, to talk about resilience, leadership, entrepreneurship, and what it really takes to build something that lasts.
Heather shares the winding path that brought her to leadership—from being a single mom who went back to school at 30, to building a career at Heineken, taking a leap into entrepreneurship, leading at the YMCA, and eventually stepping into the CEO role at the Chamber during the chaos of 2020. Four years later, the Chamber was named New York State’s Chamber of the Year.
But this episode isn’t just about professional success. It’s about knowing when to take a risk, surrounding yourself with the right people, building a team instead of trying to do everything yourself, and leading with compassion without compromising accountability.
If you’re building a business, leading a team, or wondering what your next chapter could look like, this conversation is full of reminders that resilience, connection, and knowing your “why” can change everything.
🔑 Key Takeaways:You Don’t Build a Career or Business Alone
Heather’s journey is a powerful reminder of the importance of mentors, connections, and knowing when to ask for help. From leaders who saw potential in her to hiring the right people as an entrepreneur, she learned that success isn’t about doing everything yourself—it’s about surrounding yourself with people who can help you grow.
Resilient Leadership Means Knowing When to Adapt
When Heather stepped into the CEO role, the Chamber was struggling financially and lacked a clear vision. She created a 90-day plan, rebuilt the team, focused on delivering real value, and stayed committed through the challenges. Four years later, the Chamber was named New York State’s Chamber of the Year.
Joy Comes From Knowing Your Why—and Lifting Others Up
For Heather, joyful leadership means loving what you do, knowing who you’re doing it for, and seeing the impact of your work. She finds particular joy in watching her team grow and succeed, believing that great leaders don’t need to be the center of everything—they create space for others to shine.
🔎 Mentioned in the Episode:Follow Lori on LinkedIn to continue the conversation
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a review to help other heart-centered leaders find the show
📲 Share this episode with someone who’s navigating pressure and wants to do it with more grace
In this episode, I’m checking in halfway through the Fire Horse year and reflecting on the intentions I set back in February: to speak more and move my body more. Six months later, I can see those intentions have unfolded in ways I never expected—from speaking at Google and being invited back to Harvard, to growing The Connect, hosting my first retreat, and becoming stronger both physically and emotionally.
I also share what I’ve been seeing with my clients—women stepping into dream opportunities, leaving rooms that no longer fit, taking time to rest, and building something new. This episode is really an invitation to pause and take inventory: What has changed in your life since February that you never could have predicted? Sometimes the next right step is all we need to take before life starts surprising us.
🔑 Key Takeaways:Your Intentions May Be Bigger Than You Think
You Don't Need Ten Priorities
Sometimes You Need to Rest Before You Sprint
The Room You're In Shapes What You Believe Is Possible (revised header)
Pay Attention to What Has Changed
Follow Lori on LinkedIn or Instagram to continue the conversation.
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a five-star review to help other heart-centered leaders find the show
📲 Share this episode with someone who needs a reminder to pause, take inventory, and trust what’s unfolding
In this honest and candid conversation, Lori sits down with Kate Kripke, a clinical expert who has spent more than 20 years working with mothers, to explore the relationship between ambition, anxiety, and motherhood.
Together, they unpack what happens when achievement becomes tied to self-worth, and how beliefs we learned early in life can quietly fuel the pressure to get everything right.
Kate shares her path from clinical work with teenagers and mothers to founding the Postpartum Wellness Center, now the Parent and Family Wellness Center. She explains why anxiety is a normal response to uncertainty, how children can "borrow" our nervous systems through co-regulation, and why postpartum anxiety often goes unrecognized.
The biggest shift in this conversation is moving from strategic intelligence to relational intelligence. Motherhood isn't something to solve. It's a relationship to build, and that asks something different of the part of you that's used to fixing things.
If you're a high-achieving woman, a mother, or someone who has spent years managing uncertainty by becoming more capable, this conversation is an invitation: you don't have to fix every feeling. You can learn to stay with it.
🔑 Key TakeawaysWhen Ambition Becomes Tied to Worth
Anxiety Is a Response to Uncertainty
Our Kids Borrow Our Nervous System
Motherhood Isn't a Problem to Fix
Postpartum Anxiety Can Be Hard to Recognize
Relational Intelligence Means Staying With Discomfort
A Longer Exhale Can Signal Safety
Follow Lori on LinkedIn to continue the conversation
Find Kate Kripke on her website http://katekripke.com/ or her Instagram https://www.instagram.com/katekripke/
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a review to help other heart-centered leaders find the show
📲 Share this episode with someone who’s navigating pressure and wants to do it with more grace
What happens when you give your team complete freedom to do their work—and they still aren't moving forward?
In this solo episode of The Joy CEO Podcast, I explore a leadership mistake I made myself: assuming that being a good leader meant staying out of my team's way.
I was leading a team whose work I had never personally done, so I thought the best thing I could do was give them autonomy and stay hands-off. What I eventually discovered was that I wasn't protecting them from the things that were making their jobs harder—broken processes, redundant requests, unnecessary internal noise, and unclear ownership.
Once I walked through their workflow from beginning to end, I could see where my leadership was missing. My job wasn't to do their work. It was to create the conditions for them to do their work well.
That shift ultimately freed up roughly 10 hours a week for my team.
In this episode, I introduce the idea of right-sized leadership and revisit my Hula Hoop Principle: knowing what belongs inside your leadership responsibility, what belongs with your team, and where you've accidentally stepped too far in—or too far out.
If you've ever wondered why your team isn't stepping up, this episode may give you a different question to ask.
🔑 Key Takeaways:Your Team May Not Need More Accountability—They May Need Better LeadershipWhen a team isn't stepping up, our first instinct can be to assume they need more direction, more accountability, or more oversight.
But sometimes the problem isn't the team.
Lori shares how being too hands-off meant she wasn't seeing the obstacles that were slowing her team down. Leadership isn't about constantly checking on people. It's about understanding enough of their world to remove the barriers that keep them from succeeding.
Micromanagement Isn't the Only Leadership ProblemWe often talk about micromanagement as if the opposite—leaving people completely alone—is automatically good leadership.
It isn't.
Overleading and underleading can create the same result: confusion, frustration, and a team that doesn't know what belongs to whom.
The goal isn't to be more involved or less involved.
It's to be involved in the right places.
Walk the Workflow Before You Assume You Understand ItLori realized that she couldn't effectively protect her team from problems she couldn't see.
So she walked through their entire end-to-end workflow.
That revealed broken processes, duplicated requests, unnecessary internal noise, and places where her team was spending time on things that weren't actually adding value.
Sometimes leadership starts with curiosity rather than answers.
Your Job Isn't to Do Their Work—It's to Protect Their Ability to Do ItAs leaders, we don't need to become experts in every task our teams perform.
But we do need to understand enough to identify what gets in their way.
Lori's role wasn't to step into her team's work. It was to remove distractions, clarify ownership, protect their time, and make sure the right work was happening at the right level.
That distinction helped free up around 10 hours a week for her team.
Use the Hula Hoop to Clarify OwnershipLori returns to one of her favorite leadership metaphors: the Hula Hoop Principle.
Think about your leadership responsibilities as one hula hoop and your team's responsibilities as another.
Your job isn't to jump into their hula hoop every time something gets difficult. And their job isn't to carry everything that belongs inside yours.
Healthy leadership requires knowing where your responsibility begins and ends.
Find Your Right-Sized LeadershipThe best leadership isn't about choosing between being hands-on and hands-off.
It's about being right-sized.
Sometimes your team needs you to step in. Sometimes they need you to step back. Sometimes they need you to ask a question instead of giving an answer.
The leadership skill is knowing which one is required in the moment.
Pause Long Enough to Let Them LeadOne of the hardest things for capable leaders is resisting the urge to solve the problem themselves.
Lori encourages leaders to pause, get curious, and ask questions before jumping in with the answer.
Sometimes the most powerful leadership move isn't giving someone the solution.
It's giving them the space to find it.
🔎 Mentioned in the Episode:Follow Lori on LinkedIn to continue the conversation
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a review to help other heart-centered leaders find the show
📲 Share this episode with someone who’s navigating pressure and wants to do it with more grace
Every human will have chapters in trouble. Smooth sailing is never guaranteed. There are seasons in life when everything feels uncertain, but the people around you still need you to lead.
In this solo episode, Lori shares one of the hardest chapters of her life: losing her mother to cancer in five weeks, from diagnosis to death, while leading a demanding corporate career as a single mom. She talks honestly about what grief actually looks like when you don't have the option to stop, the pressure to keep performing, and what it really means to be strong when you don't have the answers.
Rather than offering quick fixes, Lori shares the mindset shifts that carried her through, and what she learned about choosing who to be when nothing else was certain.
If you're walking through a difficult season while still carrying responsibility at work, at home, or in your business, this conversation is for you.
🔑 Key Takeaways:Strength Doesn't Require CertaintyOne of the biggest misconceptions about leadership is believing you need to know exactly how everything will turn out before you can move forward. Lori shares how real strength is choosing your next step even when the future feels completely unknown.
Audience follow-up → Where are you waiting for certainty before allowing yourself to move forward?
Focus on What's Inside Your Hula HoopWhen life feels overwhelming, trying to control everything only creates more exhaustion. Lori introduces her "Hula Hoop Principle"—a simple but powerful way to separate what you can influence from what you cannot.
Audience follow-up → What are you carrying today that actually belongs outside your hula hoop?
Let Your Values Be Your AnchorDuring seasons of uncertainty, circumstances constantly change—but your values don't have to. Lori shares three grounding questions that helped her keep showing up with intention, even while grieving.
Ask yourself:
Audience follow-up → Which of these three questions do you need most right now?
Lower the Bar When Life Is HeavyHard seasons are not the time to expect peak performance. Lori explains why reducing perfectionism isn't giving up—it's making space for healing while continuing to move forward.
Audience follow-up → Where could you replace perfection with "good enough" this week?
Borrow Strength Until You Find Your OwnResilience doesn't mean carrying everything by yourself. Lori reflects on the importance of trusted people who can hold hope, perspective, and strength for you when yours feels depleted.
Audience follow-up → Who are the people you can honestly lean on during difficult seasons?
Don't Make Permanent Decisions During Temporary ChaosWhen emotions are high, our thinking often narrows. Lori encourages listeners to avoid making major life decisions in the middle of upheaval and instead focus on the next right thing.
Audience follow-up → What's the next small step you can take today instead of trying to solve everything?
🔎 Mentioned in the Episode:Follow Lori on LinkedIn to continue the conversation
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a review to help other heart-centered leaders find the show
📲 Share this episode with someone who’s navigating pressure and wants to do it with more grace
Have you ever replayed a leadership moment over and over in your mind, wishing you'd handled it differently?
In this episode, I explore something I've seen in myself, my clients, and so many accomplished women I work with: we often become our own harshest critic. We replay moments of intensity, convince ourselves we "messed up," and forget to acknowledge why we spoke up in the first place.
I share a story from my own corporate career when I passionately defended my under-resourced team in a management meeting. The outcome was exactly what my team needed—we secured more resources—but instead of celebrating the result, I spent the next week criticizing myself for how I delivered the message.
I also tell the story of a client who still cringed over a meeting from five years ago, where she firmly challenged leaders over issues involving conflict minerals and child labor. Looking back, it wasn't a failure. It was courageous leadership.
Finally, I reflect on a powerful retreat with my coaching community, The Connect, where women discovered that the stories they had been using against themselves looked completely different through the eyes of trusted peers.
This episode is an invitation to put down the hammer. The very moments you criticize yourself for may actually be evidence of your courage, conviction, and leadership.
🔑 Key TakeawaysSometimes What Feels Like an "Outburst" Is Actually LeadershipI've learned that speaking with conviction doesn't automatically mean you've done something wrong. There are moments when leadership requires us to challenge the room, advocate for our people, and hold the line—even when it's uncomfortable.
Reflection → What leadership moment have you labeled as a failure that may actually have been an act of courage?
Stop Judging Yourself Only by Your DeliveryFor years, I've focused on how I said something instead of remembering what happened because I said it. My team received the resources they desperately needed, yet I only remembered my discomfort.
The outcome matters too.
Reflection → Are you overlooking the positive impact because you're fixated on your delivery?
We Give Others Grace That We Never Give OurselvesOne of the greatest gifts of community is perspective. During our retreat, I watched women describe moments they were ashamed of, only to have everyone else see strength, wisdom, and integrity.
Often, the story you're telling yourself isn't the story anyone else is seeing.
Reflection → If someone you loved shared your story, would you judge them the way you judge yourself?
Your Strongest Qualities Often Have a Shadow SideThe qualities that make you an exceptional leader—passion, courage, conviction, high standards—can also become the things you criticize in yourself.
But those strengths don't need to disappear. They simply need awareness and refinement.
Reflection → Which strength have you accidentally mistaken for a flaw?
Put Down the HammerThe biggest shift isn't becoming a different leader. It's becoming a kinder one—to yourself.
The more grace you extend inward, the more confidence, resilience, and authenticity you'll bring to everyone around you.
Reflection → What would change if you stopped punishing yourself for being deeply committed to what matters?
🔎 Mentioned in the EpisodeFollow Lori on LinkedIn to continue the conversation
🎧 Subscribe to The Joy CEO Podcast
⭐️ Leave a review to help other heart-centered leaders find the show
📲 Share this episode with someone who’s navigating pressure and wants to do it with more grace
From the publisher's feed