In this episode of Lash Sisters Unfiltered, we’re diving into one of the most important aspects of building a successful lash business—client retention. Getting new clients is great, but keeping them coming back is what truly sustains and grows your business.

We’ll cover:

• Why client retention matters more than client acquisition
• How to create an unforgettable client experience
• Communication strategies that build trust and loyalty
• The do’s and don’ts of handling difficult clients
• Small details that make a big impact on client satisfaction

Whether you're struggling to get clients to return or looking for ways to strengthen your client relationships, this episode is packed with tips to help you turn first-time clients into loyal regulars.