Generative AI is rapidly changing the way we design and develop applications. But, to create truly effective and engaging enterprise Gen AI-infused solutions, we need to prioritize usability and functional quality.

In this episode, Richard H. Miller, a technology advisor, coach and author of the book, UX for Enterprise ChatGPT Solutions, provides some practical guidance for enterprises. Reflecting on findings from his book, Richard shares some tenets for creating engaging, generative AI-based experiences, emphasizing the importance of usability and functional quality along the way.

You can find Richard’s book here: https://www.amazon.com/Enterprise-ChatGPT-Solutions-practical-enterprise-grade/dp/1835461190

About the guest: Richard H. Miller is a technology advisor and coach guiding startups in emerging technologies across CRM, social networking, and other sectors. He spent 17 years at Oracle, most recently as Senior Director Level Architect specializing in conversational AI and UX design strategy. He also wrote the book UX for Enterprise ChatGPT Solutions.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at [email protected].